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Knowledgebase
You are here: Home > Knowledgebase > Pre-Sales FAQ
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 30 Day Money Back GuaranteeIf you are unhappy with your hosting account with us for any reason or just wish to close the... Views: 552 |
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Are there any hidden fees? There are no hidden fees with Net Link Hosts. All possible fees are listed on our hosting plans... Views: 2438 |
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Can I add additional disk space to my account? Our Shared Hosting Plans do not have a limit on storage space. Our Reseller Hosting Plans... Views: 2430 |
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Can I get a dedicated IP address for my site? Yes, you would just need to select the "Dedicated IP" option on the order form if you are signing... Views: 727 |
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Can I host adult sites at Net Link Hosts? Yes, Net Link Hosts does permit legal adult content to be hosted on our servers. Views: 328 |
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Can I host more than one domain on my account? Yes. All, except the Beginner Shared package can have an unlimited amount of domain names hosted... Views: 2212 |
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Can I host my friends and/or family's websites on my account? Yes, you can host sites for your friends and family on your Web Hosting account, as long as you... Views: 441 |
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Can I password protect a folder/directory? Yes you can password protect any folder/directory within cPanel. Views: 822 |
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Can I pay semi-annually or annually? Yes, you can select various billing cycles during the order process. Besides monthly, we offer... Views: 326 |
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Can I see some websites you currently host? Please send an email to sales@nlhosts.com and we will supply you with a list of some sites that... Views: 736 |
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Can I upgrade at any time, and how does it work? Yes you can upgrade at any time by using the Upgrade feature in the online account manager. It is... Views: 192 |
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Do I need a dedicated IP address? In most cases, no. A dedicated IP is necessary if you intend to purchase an SSL Certificate for... Views: 251 |
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Do you accept PayPal as a form of payment? PayPal is accepted by Net Link Hosts. A link to pay using PayPal is available during the order... Views: 882 |
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Do you charge sales tax? All applicable sales tax and/or fees are added to the price of our services. Views: 483 |
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Do you have a referral or affiliate program? Yes, you can sign up for our affiliate program using the following link:... Views: 1089 |
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Do you have a users manual for cPanel? Go to http://www.cpanel.net/docs/cp/index.html. Views: 950 |
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Do you offer telnet or shell access? No, due to security reason's we do not offer telnet or shell access.You are still able to unzip... Views: 674 |
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Do you perform data backups? You are responsible for your backups and web content. We create our own daily and weekly backups... Views: 348 |
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Do you place ads on my site? No, Net Link Hosts does not place any type of advertising on your site. Views: 114 |
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Do you support JSP, ASP, or ColdFusion? No, sorry...Active Server Pages (ASP), and ColdFusion (CF) and .NET are primarily designed for... Views: 979 |
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Do you support streaming media? We support the streaming of content via a process which is referred to as HTTP streaming. If your... Views: 561 |
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How can I accept credit cards from my website or online shopping cart system? Net Link Hosts has partnered with a Credit Card processing service to get you some of the lowest... Views: 365 |
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How can I transfer my site with no downtime? Switching to a new host can be a very smooth process or it can be very complicated. Following... Views: 92 |
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How do I purchase an SSL Certificate from Net Link Hosts? You can purchase an SSL cert through the online order form when you order your hosting... Views: 362 |
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How do I sign up for hosting and transfer my domain name to your registrar? When signing up for a web hosting account with us when you already have an domain name you have... Views: 8810 |
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How do I sign up for hosting but keep my domain at it's current registrar? When signing up for a web hosting account with us when you already have an domain name you have... Views: 8017 |
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How long does it take to process a new domain name registration? Domain name registrations have begun to take exceptionally shorter to process lately. We have... Views: 4396 |
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How long does it take to setup a new account? Your account will be setup automatically within 15 minutes of ordering, when paying with a credit... Views: 506 |
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How long have you been in business? Please read our company information page. Views: 978 |
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How much does extra bandwidth cost? Our Shared Hosting Plans do not have a limit on monthly bandwidth. Extra bandwidth above and... Views: 663 |
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Is ImageMagick available on my hosting server? ImageMagick is installed on all servers. If you have a dedicated server and it was not... Views: 740 |
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What forms of payment do you accept? We accept MasterCard, Visa, PayPal, checks, money orders, and cashiers checks. Views: 7452 |
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What is a non-branded hosting control panel? The non-branded control panel does not show the Net Link Hosts logo, and is sometimes useful if... Views: 434 |
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What operating system do your servers run? All of our servers run Linux. Views: 711 |
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What scripts are included in Fantastico? For a complete list of all scripts that are included in Fantastico (and already loaded on our... Views: 1040 |
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What type of hosting control panel do you offer? Is there a demo? The control panel we use is called cPanel. A demo of cPanel can be found here. Login with the... Views: 1030 |
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What types of SSL Certs do you sell? Net Link Hosts sells Comodo SSL certificatess. These certificates are trusted by over 99.3%... Views: 218 |
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Where can I find the Terms of Service? Our terms of service are located at: http://www.nlhosts.com/terms.htm Views: 971 |
