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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 Can email account users change their own password?Yes, they can. If you wish to allow those users you have given email accounts to be able to... Views: 509 |
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Can I setup an autoresponder to use while I'm away or on vacation? Yes, you can setup individual "away" autoresponders by logging in to your WebMail and setting it... Views: 169 |
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Can I setup e-mail accounts for subdomains? Yes, you can. You use the same method you do to setup standard email accounts for your domain.... Views: 422 |
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Can I use Bigmailbox.com, Gmail, or any other mail provider for my domain's email? To use a 3rd party email service provider such as bigmailbox.com, gmail.com, or everyone.net, a... Views: 188 |
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Can I use IMAP instead of POP for incoming mail? Yes, IMAP is supported. Configure your email client to use this protocol for incoming messages.... Views: 255 |
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How do I access my Webmail? To access the webmail feature for your account, you need to open a browser to... Views: 3342 |
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How do I create an email auto responder? Click the AutoResponders link in your cPanel control panel to setup email auto responders.... Views: 763 |
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How do I create email aliases/forwards? Email forwards, or aliases, are designed to forward any email sent to that address to one or... Views: 1401 |
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How do I modify my domain's MX records? If you wish to just point it to another domain do the following: 1. Log into your control panel.... Views: 507 |
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How do I setup a form for visitors to email me from a webpage (Formmail)? Steps to making a form on your website where people can email you information: Copy... Views: 654 |
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I am getting a lot of SPAM or unsolicited emails, how can I combat this? Our servers are equipped with several anti-SPAM features. SpamAssassin: SpamAssassin is an... Views: 604 |
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I can receive, but not send out emails. Your internet provider is blocking you from using anyone's outgoing mail servers but their own.... Views: 684 |
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I can send emails, but am not receving them. Either your domain is out of disk space, or your incoming email settings are incorrect. You will... Views: 1092 |
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Is there a maximum storage size for mailboxes? As long as you have storage space available on your hosting package, and your mailbox size is set... Views: 966 |
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Is there a way to tell who is using the mail space and how much they are using? You can view each mail user's mailbox storage quota and amount they've used in the Add/Remove... Views: 279 |
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What happens to my email if I no longer host with Net Link Hosts? If you decide to cancel your account, or your account is terminated for some reason, all email is... Views: 180 |
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What is a catchall email address? By default all otherwize undeliverable incoming email addressed to non-existant @yourdomain... Views: 219 |
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What is the maximum number of emails I can send out? There is a 200 hourly email limit per domain, this limit is also applied towards mailing lists.... Views: 321 |
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What is the path to sendmail? You can find out all paths by logging in to your cPanel control panel. On the main screen, there... Views: 822 |
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Why does my email seem to be delayed? Email delays occur when someone sends a message and the message delivery time is affected to the... Views: 225 |
