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Knowledgebase
You are here: Home > Knowledgebase > Billing & Payment
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 99.9% Uptime GuaranteeIf you feel that your site was not up the guaranteed 99.9% during a given month, submit a trouble... Views: 9759 |
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How do I cancel my hosting or domain package? To cancel your account, you need to submit a cancellation request in the Client Area... Views: 419 |
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How do I renew my account? All hosting accounts are renewed automatically on the anniversary date of your account, unless... Views: 529 |
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How do I update my credit card information? To change the credit card used to pay for your hosting or to update your billing details go to... Views: 392 |
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How do I upgrade/downgrade my account? You can upgrade or downgrade your hosting package at any time through the client area at... Views: 307 |
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I forgot my password to the Client Area, how do I get another sent to me? Please use the password reminder feature at https://www.nlhosts.com/whmcs/passwordreminder.php to... Views: 743 |
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Payments made using Debit Cards Our automated billing system is primarily designed to handle credit cards. In order to use a... Views: 7481 |
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What if I was billed incorrectly? If you believe you were incorrectly billed, please submit a ticket to the sales department... Views: 212 |
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What is your cancellation policy? "If I cancel my account with more than 6 months left on a 1 year agreement, will I get refunded... Views: 183 |
